Frequently Asked Questions
Everything you need to know about your gear and orders.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for unworn and unwashed apparel. Please ensure all original tags are attached. Note that certain limited-edition items or 'as-is' garage finds may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement, and we will do our best to accommodate changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my ViceGripGarage apparel?
To keep your gear looking fresh, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid ironing directly on printed graphics.